REFUNDS (IF APPLICABLE)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at kaf.sales@kaf.ltd or raise a ticket by visiting https://help.kaf.ltd

EXCHANGES (IF APPLICABLE)

• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, send us an email at kaf.sales@kaf.ltd and send your item back to us, using the returns label on your packing note.