Eclipse Spear & Jackson E172 Heavy Duty Automatic Centre Punch | Adjustable Tension | Hardened Steel Tip | Metal, Wood, Plastic | Auto Punch Tool

• All Our Items Are Brand New Unless Otherwise Stated.
• We cannot be held responsible for manufacturers faults, BUT we will honour our terms and conditions, faulty products must be reported within 48 hours of purchase for a full instructions of replacement/refund of buying amount at our discretion.
• Postage and Packing is not included in any refund given
• If you think there might be a problem, please feel free to inform us – after all we’re only human, mistakes can happen! Get in touch using the contact page. We would also prefer to be contacted with any problems you might have with any of our products before leaving Feedback (Please give us a chance to solve any problems you may have – Thank you.)

We accept the following payment methods:

• PayPal
• All major Credit/Debit Cards
• Direct Debit/Bank Transfer
• If buying from overseas and the amount of the sale is over £500.00 gbp then payment is to be made by bank transfer only. Please email us for the bank details. We do not accept cheques or postal orders from overseas
• WE DO NOT TAKE CHEQUE PAYMENTS6

• Usually we ship your order out within 24 hours in business day.
• Please note: postage and packing costs shown are for standard mainland UK areas only.
• Additional charges are determined by location and weight and can be substantial for delivery to any of the areas listed above. If in doubt please get a quote before purchasing an item (call with your postcode, item number and product name).
• Please make sure your shipping address is correct. We are not responsible for any loss in transit if a wrong address is provided.

NO QUIBBLE RETRUNS

• We are proud to offer all our customers a 30-day satisfaction guarantee!
• This allows you to return anything you have bought from KAF within 30 days of the purchase date, for either a full refund or an exchange with a valid receipt or delivery note.
• To be eligible for a No Quibble Return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Must be initiated by the buyer within 30 days upon receipt.
• We do keep an eye on returns within this timeframe. If customers are found to be abusing the generosity of our guarantee, we reserve the right to refuse further returns from them.
• If you would like to return your product(s) for repair / replacement / refund, please kindly contact us quoting your order/invoice number. Your returned product(s) will not be processed without a reference number.
• Buyers pays for the returns postage

This does not affect your Statutory Rights.

REFUNDS (IF APPLICABLE)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at kaf.sales@kaf.ltd or raise a ticket by visiting https://help.kaf.ltd

EXCHANGES (IF APPLICABLE)

• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, send us an email at kaf.sales@kaf.ltd and send your item back to us, using the returns label on your packing note.

• Product images are for illustrative purposes only and may differ from the actual product.
• We strive to faithfully reproduce images of the items we sell, however, manufacturers constantly update and improve the design and specification of products and it is not always possible to update product images as quickly as the lines change.
• The item you receive will be of equal quality and value to that shown in the listing.
• In the case of listings where we have indicated that the colour of the item may differ from the colour represented in the listing pictures, please be assured that quality will not be compromised and that the item will be identical to the product displayed in every detail apart from the colour.

• If buying from overseas please note all import duties and taxes are to be paid buy the buyer.
• If the items are rejected by the buyer then the original postage will be deducted from any refund.